Refund Policy
30-Day Satisfaction Guarantee
Your satisfaction is our priority. If for any reason you're not happy with your order, you have 30 calendar days from delivery to request a full refund or replacement.
Covered cases
- Damaged or defective product upon receipt
- Incorrect product (different from what was ordered)
- Order not received within the indicated timeframe
- General dissatisfaction with the product
Not covered
- Damage caused by incorrect or accidental use
- Requests after 30 days of delivery
How to request a return?
Contact us through our contact page with your order number and reason. If the product arrived damaged, include a photo. We respond within 24–48 business hours.
Refunds
Once approved, the refund will be credited to the original payment method within 5 to 10 business days.