Shipping Policy

Shipping Policy

We process all orders quickly and make sure your purchase arrives in perfect condition.

Free shipping

All our orders include free shipping with no minimum purchase.

Processing time

Orders are processed within 1 to 3 business days after payment confirmation. Weekend or holiday orders are processed the next business day.

Estimated delivery times

  • United States: 7 – 15 business days
  • Europe: 10 – 20 business days
  • Latin America: 10 – 25 business days
  • Rest of the world: 15 – 30 business days

Times are estimates and may vary due to external factors such as customs or holidays.

Order tracking

Once your order is shipped, you will receive an email with the tracking number to follow your package in real time.

Lost or delayed orders

If your order does not arrive within the indicated timeframe, contact us through our contact page. We will offer a replacement or full refund.

Customs and taxes

Any import duties and taxes are the buyer's responsibility according to each country's laws. Nuvially has no control over these additional charges.