Shipping Policy
Shipping Policy
We process all orders quickly and make sure your purchase arrives in perfect condition.
Free shipping
All our orders include free shipping with no minimum purchase.
Processing time
Orders are processed within 1 to 3 business days after payment confirmation. Weekend or holiday orders are processed the next business day.
Estimated delivery times
- United States: 7 – 15 business days
- Europe: 10 – 20 business days
- Latin America: 10 – 25 business days
- Rest of the world: 15 – 30 business days
Times are estimates and may vary due to external factors such as customs or holidays.
Order tracking
Once your order is shipped, you will receive an email with the tracking number to follow your package in real time.
Lost or delayed orders
If your order does not arrive within the indicated timeframe, contact us through our contact page. We will offer a replacement or full refund.
Customs and taxes
Any import duties and taxes are the buyer's responsibility according to each country's laws. Nuvially has no control over these additional charges.